FAQs
1. What types of clothing do you offer?
We offer a wide range of Indian Ethnic wear for Women, men,s and kid's:
Women’s Clothing: Sarees, Suits, Lehengas, Dresses, Tops, Skirts, etc.
Men’s Clothing: Indo Western, Jodhpuri Suit, Jackets, Kurta Pajama, etc
Kids' Clothing: Salwar Suit Set, Girls Gown, Lehenga Choli, Lehenga Suits, Kurta Set, Dhoti Kurta Set, Kurta Pyjama Set, Boys Sherwani
Accessories: Jewellery, Scarves, and more.
2. What sizes do you carry?
Our sizes vary depending on the item, but we typically carry sizes XS to 4XL. Be sure to check the size guide on each product page for more specific information.
3. How do I choose the right size?
Each product page includes a size chart for reference. We recommend measuring yourself and comparing your measurements to the size chart to ensure the best fit.
4. What materials are your clothes made from?
We use a variety of high-quality materials, including cotton, polyester, silk, wool, and more. Material information for each item is listed in the product details.
5. Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on the destination. Please check our shipping policy for more information.
6. How long will it take to receive my order?
Shipping times depend on your location. Orders typically ship within [3-4 business days], and delivery times are as follows:
Domestic: 5-7 business days
International: 10-15 business days
7. What is your return/exchange policy?
We offer a [3-day return/exchange] policy for unused, unworn items with the original tags. If you are not satisfied with your purchase, you can return or exchange the item within this period. Check our return policy for detailed instructions.
8. How do I initiate a return or exchange?
To start a return or exchange, please visit our [Returns & Exchanges] page or contact our customer service team at [support email]. Be sure to include your order number and the reason for the return/exchange.
9. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts and be the first to know about our sales. We also offer seasonal promotions, which you can find on our homepage or through our social media channels.
10. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal.
11. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
12. Can I cancel or modify my order after it has been placed?
We process orders quickly, but if you need to make changes or cancel your order, please contact us immediately at [support email]. We will do our best to accommodate your request.
13. How can I contact customer service?
You can reach our customer service team via email at [support email] or by filling out the contact form on our website. Our team is available from [10.00 AM to 8.00 PM IST] on weekdays.
14. Do you offer gift cards?
Yes! We offer gift cards in various denominations. You can purchase them directly from our store.
We offer a wide range of Indian Ethnic wear for Women, men,s and kid's:
Women’s Clothing: Sarees, Suits, Lehengas, Dresses, Tops, Skirts, etc.
Men’s Clothing: Indo Western, Jodhpuri Suit, Jackets, Kurta Pajama, etc
Kids' Clothing: Salwar Suit Set, Girls Gown, Lehenga Choli, Lehenga Suits, Kurta Set, Dhoti Kurta Set, Kurta Pyjama Set, Boys Sherwani
Accessories: Jewellery, Scarves, and more.
2. What sizes do you carry?
Our sizes vary depending on the item, but we typically carry sizes XS to 4XL. Be sure to check the size guide on each product page for more specific information.
3. How do I choose the right size?
Each product page includes a size chart for reference. We recommend measuring yourself and comparing your measurements to the size chart to ensure the best fit.
4. What materials are your clothes made from?
We use a variety of high-quality materials, including cotton, polyester, silk, wool, and more. Material information for each item is listed in the product details.
5. Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on the destination. Please check our shipping policy for more information.
6. How long will it take to receive my order?
Shipping times depend on your location. Orders typically ship within [3-4 business days], and delivery times are as follows:
Domestic: 5-7 business days
International: 10-15 business days
7. What is your return/exchange policy?
We offer a [3-day return/exchange] policy for unused, unworn items with the original tags. If you are not satisfied with your purchase, you can return or exchange the item within this period. Check our return policy for detailed instructions.
8. How do I initiate a return or exchange?
To start a return or exchange, please visit our [Returns & Exchanges] page or contact our customer service team at [support email]. Be sure to include your order number and the reason for the return/exchange.
9. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts and be the first to know about our sales. We also offer seasonal promotions, which you can find on our homepage or through our social media channels.
10. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal.
11. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
12. Can I cancel or modify my order after it has been placed?
We process orders quickly, but if you need to make changes or cancel your order, please contact us immediately at [support email]. We will do our best to accommodate your request.
13. How can I contact customer service?
You can reach our customer service team via email at [support email] or by filling out the contact form on our website. Our team is available from [10.00 AM to 8.00 PM IST] on weekdays.
14. Do you offer gift cards?
Yes! We offer gift cards in various denominations. You can purchase them directly from our store.
